If your users are Standard Users (and they should be) then they won't be able to install the app from the Store as it requires local admin permissions. If you were supporting users in Windows Autopilot using CTRL+Windows key + Q, then that built in ability will be gone. To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store. The current built-in Quick Assist app is reaching end of service. You can also use Quick Assist to give and receive remote assistance.Quick Assist is an app in Windows 10 and Windows 11 that enables you to receive or provide assistance with your PC over a remote connection. To help someone not on the list, tap or click Help someone new. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.ĭo one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. To give help if someone has requested it:

To invite someone who isn't on your contact list, select Invite someone to help you. Select Invite someone you trust to help you.ĭo one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name.

In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.īefore you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

Quickassist microsoft